Frequently Asked Questions
Find answers to common questions about our security solutions
Do ieGeek cameras require a monthly subscription?
No, most ieGeek cameras support local SD card storage, allowing you to save and view footage without mandatory monthly cloud fees.
Are ieGeek security cameras waterproof?
Yes, our outdoor models feature an IP65 or IP66 weatherproof rating, ensuring reliable performance in rain, snow, and extreme temperatures.
Can I view the live feed on multiple devices?
Absolutely. You can share access with family members via the ieGeek Cam app, allowing multiple users to view the live stream simultaneously.
How long does the battery last on wireless models?
Depending on trigger frequency and settings, our high-capacity rechargeable batteries typically last between 3 to 6 months on a single charge.
Do your cameras support 5GHz Wi-Fi?
Most current models support 2.4GHz Wi-Fi for better range through walls, though select dual-band models also support 5GHz networks.
Is tech support available if I have trouble with installation?
Yes, we provide 24/7 technical support and detailed video tutorials to guide you through the setup process.